Comprehensive Operational Support Services
From life support in austere environments to comprehensive training programs with 15+ years of DOD-trusted performance across 90+ countries.
LIFE SUPPORT & LOGISTICS
Complete infrastructure and support services for operations in challenging environments
Our mission is to enable your operations in challenging environments around the world, providing the full spectrum of support services that keep your people safe, compliant, and mission-focused.
American-owned and operated, Pilgrims Group USA (PGUSA) is part of a global alliance of Pilgrims entities. This unique arrangement gives PGUSA the ability to operate globally with the resources and experience of a large multinational company. For over 15 years, PGUSA has been a trusted DOD services provider in support of the Warfighter.
Using our diverse backgrounds and operational expertise, we help government agencies, defense contractors, NGOs, and industry partners overcome the complex challenges of operating in austere and high-risk environments. Highly trusted and experienced, PGUSA is capable of operating across 90+ countries to take your organization where it needs to go.
We are operational problem-solvers, building solutions that adapt to your specific requirements and timeline.
Services Include:
- Housing & Facilities Management
- Base Operations & Maintenance (O&M)
- Communications Infrastructure
- Local National Staff Management
- Guard Force Coordination
TRAINING & READINESS
Comprehensive training solutions from TADSS support to hostile environment preparation
- TADSS Program Support & Management
- Exercise Facilitation & Subject Matter Expertise
- LVC-IA Platform Technical Support
- HEAT, SAFE & CONDO Training
- Medical Training
- E-Learning Platforms
Mission readiness requires comprehensive training infrastructure and expert instruction. Pilgrims provides specialized support for Training Aids, Devices, Simulators, and Simulations (TADSS), delivering the technical expertise and program management that ensures training systems operate at peak performance.
Our TADSS services include exercise facilitation with subject matter experts to conduct Programs of Instruction (POI), electronic technician support for LVC-IA platforms, and comprehensive maintenance in accordance with OEM specifications. We bring deep experience managing complex training systems for military and government contractors worldwide.
Beyond technical support, we provide world-class safety and operational training including HEAT (Hostile Environment Awareness Training), SAFE (Safety Awareness in Fragile Environments), CONDO (Contractors on Deployed Operations), medical training, and comprehensive e-learning platforms. Our training programs are built on 25+ years of operational experience and prepare personnel for the realities of working in challenging environments.
SPONSORSHIP & COMPLIANCE SERVICES
Complete workforce deployment solutions from visa processing to host-nation compliance
Deploying personnel internationally requires navigating complex visa requirements, labor laws, and host-nation regulations. Pilgrims provides end-to-end sponsorship and compliance services that ensure your workforce is legally authorized, properly compensated, and fully compliant with local requirements.
Our Employer of Record (EOR) services provide the local legal entity necessary to legitimize employment in foreign countries, handling all aspects of local labor law compliance. We manage visa and work permit processing, coordinate with host-nation authorities, administer local payroll in appropriate currencies with all required withholdings, and arrange comprehensive insurance packages.
With established EOR infrastructure across 90+ countries, we remove the complexity of international workforce deployment, allowing you to focus on your mission while we handle the legal and administrative requirements of operating globally.
Services Include:
- Visa & Work Permit Processing
- Employer of Record (EOR) Services
- Local Payroll Administration
- Host Nation Compliance Management
- Insurance Coordination
RISK MANAGEMENT & SECURITY
Comprehensive risk assessment, security consulting, and crisis management services
- Risk Assessments & Threat Analysis
- Business Continuity Planning
- Intelligence Services & Analysis
- Crisis Management & Response
- Security Consulting
- International Security Guarding
Operating in challenging environments requires thorough risk assessment, robust security planning, and crisis management capabilities. Pilgrims provides comprehensive risk management services that help organizations understand, mitigate, and respond to security challenges worldwide.
Our risk assessment services provide scenario-specific threat and impact analysis that drives planning, testing, training, and appropriate mitigation strategies. We deliver bespoke research and intelligence analysis, 24-hour crisis support, and security program management tailored to your operational requirements.
From business continuity planning to international security guarding, we provide the expertise and infrastructure to keep your people and operations secure. Our security consulting services leverage 25+ years of operational experience across high-risk environments worldwide, delivering solutions that enable your mission while prioritizing duty of care.
Journey Management
Secure transportation, movement tracking, and logistics coordination worldwide
Moving people and materials safely through challenging environments requires meticulous planning, local expertise, and comprehensive risk management. Pilgrims provides end-to-end journey management services that ensure your personnel and assets reach their destinations securely and on schedule.
Our journey management services include route assessment and reconnaissance, real-time movement tracking, customs and border coordination, and secure vehicle provision. We provide VIP meet-and-greet services with airport expediting, both soft-skin and up-armored vehicle options, and comprehensive charter services for personnel and cargo movement.
With established ground transportation networks across 90+ countries, we deliver the local knowledge and operational experience necessary to move personnel and materials safely in environments where standard logistics infrastructure may be limited or unreliable.
Services Include:
- Secure Transportation & Vehicle Provision
- Route Assessment & Risk Management
- Movement Tracking & Coordination
- Customs & Border Coordination
- Charter Services
- VIP Meet & Greet Services
“Their professionalism, responsiveness, and attention to detail ensured that the mission requirements were met efficiently and without disruption. This team truly exemplified teamwork, initiative, and commitment to the mission.”
-Senior Program Manager, long standing client – Supported throughout the Middle East specifically in Karachi